- Email: info@sowaan.com
- Working Hour: 08:00am - 06:00pm
ERP, IT & digital services
Sowaan’s ERP and IT services cover consultancy, implementation and support for business systems, plus the infrastructure, cloud and custom software they run on. One team, one contract, one point of contact.
Whether you are choosing your first ERP, rescuing a stalled roll-out or keeping a mature system healthy, we work across our own SowaanERP and the major platforms your business may already use.
Requirements, process mapping, configuration, data migration, training and go-live for growing businesses.
Monitoring, troubleshooting, enhancements and user training for SAP S/4HANA, ECC and SAP Business One.
Maintenance, bug fixing, performance tuning and module customisation for Oracle ERP environments.
Implementation, support and planning for Dynamics AX and Dynamics 365 across finance, supply chain and HR.
On-premise or cloud Odoo implementation, configuration, add-on development and ongoing support.
Ongoing monthly support for users, fixes, small changes and period-end help on the ERP you run today.
From cabling and data centres to cloud hosting, desktop support and Microsoft collaboration tools, we design, install and maintain the foundation under your business software.
Data centre, switching and routing, UTP and fibre cabling, CCTV, VoIP, Wi-Fi, access control, servers and backup storage.
Hosting, migration and day-to-day support for cloud workloads, including Sowaan Cloud for our own software.
Scheduled and on-request support for end-user computers, printers and peripherals under an agreed service level.
Intranets, document management, migration and email administration on Microsoft SharePoint and Exchange.
When off-the-shelf software does not fit, we build it. Digital work is delivered through Sowaan Business Studio, our design and development arm.
Customer and staff portals, company websites, e-commerce and iOS/Android apps.
Web, mobile and desktop applications built around your own processes and integrated with your ERP.
Our delivery arm for websites, enterprise portals, mobile apps and online stores.
Our services are informed by the products we develop and support every day. Many service engagements combine one of these with consultancy or integration work.
Cloud ERP for SMEs, with ZATCA e-invoicing for KSA.
Managed hosting for SowaanERP and our other software.
Shift scheduling, attendance and rostering.
AI-assisted recruitment and onboarding.
IP-based call centre and PBX.
API-first WhatsApp messaging for notifications and OTPs.
Websites, portals, apps and e-commerce.
A marriage app for Muslims.
Co-working and offices in Karachi.
Every engagement is priced by quotation after we understand the scope. Pick the model that matches how certain the work is.
| Model | Best for | How it is billed |
|---|---|---|
| Fixed project | Clearly defined work such as a website, a cabling job or a standard ERP roll-out with agreed modules. | One quoted price for an agreed scope |
| Milestones | Larger implementations and custom builds where work is delivered in phases you sign off one by one. | Quoted per milestone, paid on acceptance |
| Monthly support contract | Ongoing ERP support, desktop SLA, infrastructure maintenance and cloud support. | Quoted monthly fee for an agreed service scope |
We meet the people who will use the system and document how work actually flows today.
You receive a written scope, plan and quotation, so everyone agrees on what will be delivered.
We configure, build or install, test with your data and train your team before go-live.
After go-live we stay on hand, either per request or under a monthly support contract.
No. We develop SowaanERP, but we also support SAP, Oracle, Microsoft Dynamics AX and Odoo. We recommend whatever fits your size, budget and processes.
Yes. Many clients combine ERP support with desktop, network or cloud support so one team is responsible for the whole stack.
All business services are priced by quotation. After a discovery conversation we send a written scope and price as a fixed project, milestones or a monthly contract.
We have 10 offices in 9 countries, including Pakistan, Saudi Arabia, the UAE, Oman, Qatar, the UK, Germany and the USA. Much ERP and software work is also delivered remotely. See our offices.
Yes. We start with a review of the current configuration, customisations and open issues, then agree a support or remediation plan.
Tell us what is slowing your business down and we will suggest a practical starting point.
